Description:  Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure.

Features :
- Permanent or on-demand remote computer control without any prior installation or configuration
- Chat with instant messenger system within your enterprise
- File transfer (upload&download)Remote computers inventory (export feature also integrated)Netretina operator control module can be run from anywhere over the Internet or LANOption to integrate a help button into your own web site.
- Incident management system (trouble tickets system for your clients)
- Multi-operator capabilities (workgroup, waiting list for clients, operator's intercommunication)
- Videoconference (audio + video)
- Allows you to show online demos to your clients
- Support an unlimited number of connected computers at the same time
- Operators can support clients over a LAN or WAN
- Greatly enhanced support service and remote assistance for your clients
- Infrastructure reduction cost (access time, deployment, reaction time, non-stop service, etc)
- Connection reports, statistics and data export
- Host your own Netretina Server in your company (communication gateway - bridge)
- Multiples channels communications also available (should ask for activation), this feature allows to host multiples companies in the same netretina server computer...

Platform:   Windows XP, Windows Vista, Windows NT 4.x, Windows ME, Windows 98, Windows 2000, Windows2003

Relates

Remote Inventory - File Transfer - Helpdesk Software - Remote Control - Remote Access Without Prior Installation - Remote Administration - Remote Support - Remote Desktop