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| 123 Live Help Chat Server Software 3.1 | 3 |   |
| | Live support software& hosting service to promote online sales. The web-based flash live chat client shows your customer a live agent even no click needed. full-featured& fine GUI design, Cheap Price. Optional video chat for staff. | |
| Adventnet ManageEngine ServiceDesk Plus 7.0 | 4 | |
| | ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available | |
| ManageEngine SupportCenter Plus 6.5 | 1 | |
| | ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Su | |
| ieSupportManager Helpdesk 1.63 | 5 | |
| | Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. | |
| Polar Help Desk 4.1 | 2 | |
| | Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. | |
| Offline Email Extractor 2.0 | 13 | |
| | Extract Emails from Outlook Express, Eudora, IncrediMail, DOC, XLS, PDF or any files and folders | |
| LIVECHAT ContactCenter 5.1 | 0 | |
| | With LIVECHAT ContactCenter your customers will be able to contact you on demand. Your will be able to learn their needs and provide them with appropriate information, which can help with the sales. | |
| Help Desk for IIS 2.0 | 2 | |
| | Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. | |
| RemotePass Access HyperSecure 3.0.0 | 1 | |
| | RemotePass enables you to take over any attended computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device! | |
| RemotePass Access 3.0.0 | 2 | |
| | RemotePass enables you to take over any computer from anywhere in less than 10 seconds! The only requirement is an internet connection! RemotePass works transparantly through Firewalls, Proxy servers and any other type of security device! | |
| Web Based Helpdesk Add-In for MS Outlook 5.9.337 | 1 | |
| | A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overal | |
| Adventnet ManageEngine Desktop Central 3.0 | 11 | |
| | Desktop Central is a complete remote Windows desktop/laptop mgmt & admin software. Configurations from simple Drive Mapping to complex software installations are done to secure and standardize the desktops. It also provides Active Directory reports. | |
| FastReply 1.1 | 3 | |
| | Manage all your frequently used phrases. Paste them directly into most Windows application including MS Office, Emails...The phrases are organized into categories and stored in an easy to access database. Very useful when you reply to lots of emails. | |
| Call Centre 1.0.1 | 4 | |
| | Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more. | |
| DataTrack System 2.0.6479.3 | 7 | |
| | The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. | |
| FAQ Organizer Deluxe 2.4 | 2 | |
| | FAQ Organizer Deluxe is a database management system for recording, organizing, and managing frequently asked questions. | |
| VueChat Enterprise Server 1.3 | 5 | |
| | VueChat is a Customer Service Solution for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. | |
| ENT Server (Desktop Edition) 1.2.10 | 5 | |
| | Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users | |
| Hardware Organizer Deluxe 2.3 | 34 | |
| | Hardware Organizer Deluxe is a complete program that allows computer owners, small offices, and hardware dealers to organize, catalog, and manage their hardware on their PCs. | |
| Bocazas Live Support 3.0 | 8 | |
| | Bocazas Live Support allows you to communicate with your web site visitors providing instant support. By Interacting with them, you boost your revenues and build customer loyalty. | |
| Asset Navigator 4.5 | 115 | |
| | Asset Navigator is an integrated IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset Management and Network Administration. | |
| ENT Server (Small Business Edition) 1.2.10 | 2 | |
| | Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline help desk operations, proactively resolve support requests and provide better support to your end users | |
| DNA Helpdesk 2 | 12 | |
| | Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests | |
| Active Desktop 1.1.0.3 | 7 | |
| | The additive to windows which expands standard graphic opportunities of display of the information on a desktop of your computer. One of three variants of dynamic displaying of the information on the screen of your computer. | |
| Alloy Network Inventory 4.2 | 162 | |
| | Alloy Network Inventory is a comprehensive, budget-friendly, easy-to-deploy network inventory solution that provides you with accurate and up-to-date information from every computer on your network. Free trial version is available for download. | |
| SeniorMoment 1.8 | 8 | |
| | What is SeniorMoment ? It's a memory loss helper. You don't have to be old to misplace your memory, and sometimes you just can't remember things the way you used to. | |
| Chat In Flash 2.6 | 31 | |
| | Chat In Flash Can be integrated with your existing bulletin board or members database | |
| Abracadabra Instant Manual 2.156 | 26 | |
| | A versatile, cost effective solution for the production of manuals and "how to" instructions for any computer based task by technical support engineers, system administrators, IT help desk staff, software trainers or anyone who manages software. | |
| Easypass 2.0 | 33 | |
| | Fast and easy to use random password generator. Generates different types of passwords (e. g. speakable password). Generation of "readable" passwords. Convenient use. Password mass generation: Generation of up to 10,000 passwords in a few seconds. | |
| Responsive Knowledgebase 1.01 | 36 | |
| | RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution. | |
Entries in this sub category: 30
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The complete English archive on 31 DVDs!
Shareware 
